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Privacy Policy

At Turkmedix Limited, we are committed to safeguarding your personal data and maintaining your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Our website address is: https://turkmedix.com.

2. Information We Collect and Why

We may collect the following types of personal data:

a. Personal Identification Information

  • Name, email address, phone number, and postal address, collected to facilitate communication and service delivery.

b. Comments

  • When visitors leave comments, we collect the data provided in the comment form, along with the visitor’s IP address and browser user agent string to detect and prevent spam.
  • An anonymized string (hash) of your email address may be shared with the Gravatar service to verify usage. The Gravatar service privacy policy is available here. After approval, your profile picture (if applicable) may appear publicly with your comment.

c. Media

  • If you upload images to the website, avoid including embedded location data (EXIF GPS), as visitors can download and extract such data.

d. Technical Data

  • Information such as IP address, browser type, operating system, and browsing behavior on our website for analytics and service improvement.

e. Cookies and Tracking Technologies

  • Cookies enhance your experience by saving preferences. For example:
    • Comment-related cookies save your name, email, and website for one year for convenience.
    • Login-related cookies last for two days (or two weeks if “Remember Me” is selected).
    • Editing or publishing content sets an additional temporary cookie, expiring after one day.
  • See Section 9 for more details about cookies.

f. Embedded Content

  • Articles on our site may include embedded content (e.g., videos or images). These external sites may collect data, use cookies, and monitor your interactions, particularly if logged into those sites.

g. Health-Related Information

  • Details about medical services sought or provided, treatment preferences, and related communications.

3. How We Use Your Information

Your data is used for:

  • Service Provision: To connect users with Turkish clinics operating in the UK.
  • Communication: To send updates, respond to inquiries, and provide support.
  • Improvement of Services: To analyze user interactions and enhance website functionality.
  • Legal Compliance: To meet legal obligations and respond to lawful requests.

4. Legal Basis for Processing

We process your data based on:

  • Consent: When you explicitly allow us to use your data for specific purposes.
  • Contractual Necessity: To fulfill a contract or take steps related to it.
  • Legal Obligation: To comply with the law.
  • Legitimate Interests: For our legitimate purposes, balancing your rights and interests.

5. Data Sharing and Disclosure

We do not sell your personal data. Your information may be shared with:

  • Service Providers: Third-party vendors who assist in running our website under strict confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights and safety.
  • Spam Detection Services: Visitor comments may be checked through automated systems.

6. Data Security

We implement technical and organizational measures such as encryption, access controls, and regular security assessments to protect your data.

7. Data Retention

  • Comments and their metadata are retained indefinitely to streamline moderation and follow-ups.
  • User profiles (if applicable) are stored until deleted by the user or administrator.
  • We retain personal data only as long as necessary for service provision or as required by law.

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access: Obtain a copy of your personal data.
  • Rectification: Request correction of inaccuracies.
  • Erasure: Request deletion of your data under certain conditions.
  • Restriction: Limit processing in certain scenarios.
  • Portability: Transfer your data to another organization.
  • Objection: Object to data processing for legitimate interests or marketing. To exercise these rights, contact us at [contact information].

9. Cookies and Tracking Technologies

We use cookies to:

  • Enhance user experience.
  • Analyze website traffic. Manage cookie preferences via your browser settings. For more details, see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this policy periodically. Significant changes will be communicated on our website, and users may be notified by email when appropriate.

11. Additional Information

a. How We Protect Your Data

  • We follow industry best practices to prevent unauthorized access, alteration, or destruction of personal data.

b. Data Breach Procedures

  • In case of a breach, we will notify affected users and authorities as required by law.

c. Third-Party Data

  • We may receive data from third-party services, ensuring they comply with our privacy standards.

d. Automated Decision-Making

  • We may use automated systems for spam detection or analytics but ensure transparency and fairness.

e. Regulatory Disclosures

  • We comply with all industry-specific regulatory requirements.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us at:

  • Turkmedix Limited

By using our services, you acknowledge that you have read and understood this Privacy Policy.